Shipping Policy

Shipping fee

1) Coffee products and utensils:

For local purchases of HK$500 or above, you can enjoy free shipping by SF Express to your door/SF Express station/self-pickup point.

For local purchases of HK$500 or less, delivery fees are as follows:

SF Express pick-up point: HK$50

For areas outside Hong Kong, actual shipping cost will be charged.

  

2) Cold Brew Coffee :

If you order cold brew coffee products, they will be delivered by LALAMOVE truck to ensure the quality of the drinks.

The following are reference prices for each area:

Hong Kong Island: $50-$150

Kowloon: $150-$250

New Territories: $150-$300

 

- The collect charges are paid directly by the customer to the transport company.

- The above fees are for reference only. The actual charges will be calculated based on the actual situation on the day.

- Delivery service does not include restricted areas, Lo Wu, Sha Tau Kok, airport, outlying islands, Ma Wan, Disneyland and Ocean Park and other remote areas.

- Delivery service does not include going upstairs/entering the store for delivery. Customers are required to collect the ordered goods on the ground floor.

 

 

Delivery time

After payment is confirmed, the item will be shipped within 2-3 working days.

Remark:
If the goods cannot be delivered due to incorrect address or no one to receive the goods, and the goods have to be returned and re-shipped, all additional shipping costs will be borne by the customer.

Delivery arrangements subject to bad weather conditions
If a gale signal, red or black rainstorm warning is hoisted, delivery service will be postponed.