Shipping Policy
Shipping fee
1) Coffee products and utensils:
For local purchases of HK$500 or above, you can enjoy free shipping by SF Express to your door/SF Express station/self-pickup point.
For local purchases of HK$500 or less, delivery fees are as follows:
SF Express pick-up point: HK$50
For areas outside Hong Kong, actual shipping cost will be charged.
2) Cold Brew Coffee :
If you order cold brew coffee products, they will be delivered by LALAMOVE truck to ensure the quality of the drinks.
The following are reference prices for each area:
Hong Kong Island: $50-$150
Kowloon: $150-$250
New Territories: $150-$300
- The collect charges are paid directly by the customer to the transport company.
- The above fees are for reference only. The actual charges will be calculated based on the actual situation on the day.
- Delivery service does not include restricted areas, Lo Wu, Sha Tau Kok, airport, outlying islands, Ma Wan, Disneyland and Ocean Park and other remote areas.
- Delivery service does not include going upstairs/entering the store for delivery. Customers are required to collect the ordered goods on the ground floor.
Delivery time
After payment is confirmed, the item will be shipped within 2-3 working days.
Remark:
If the goods cannot be delivered due to incorrect address or no one to receive the goods, and the goods have to be returned and re-shipped, all additional shipping costs will be borne by the customer.
Delivery arrangements subject to bad weather conditions
If a gale signal, red or black rainstorm warning is hoisted, delivery service will be postponed.